SERVICING
Before contacting your local Tricity BendixIf after the above checks, there is still a fault, call your
Service Centre, please make the followinglocal Tricity Bendix Service Force Centre.
checks:In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
The machine does not start up
electrical breakdown. Please note that proof of pur-
nThe ON/OFF button has not been depressedchase is required for any in-guarantee service calls.
nThe door is not closed properly
Service & Spare Parts
nNo water is entering the machine (see: the machine
If you require an engineer or wish to purchase spare
does not fill)
parts contact your local Tricity Bendix Service Force
nThe selector dial is not correctly positionedCentre by telephoning:
0990 929929
The machine does not fill
Your telephone call will be routed to the Service Centre
nThe water tap is not turned on
covering your post code area.
nThe water supply has been disconnected
The addresses are detailed in this instruction book on
nThe inlet hose is kinkedthe pages headed Tricity Bendix Service Force Centres,
nThe water pressure is too lowand can also be found in your local telephone directory
under OT�.
nThe water inlet filter is clogged
When you call the Service Force Centre please make
nThe door is not closed properlysure you give the model and serial number of the appli-
ance.
The machine empties as it fillsThis information can be
Mod...........Ser.
nThe end of the drain hose is too lowfound on the rating plate
(see picture) or on the
nThe end of the drain hose is submerged in water
guarantee card.
nDrain pipe has no vent-hole
The machine does not drain or spin
Mod. ..........
nYou have selected a gentle wash cycle with theProd. No. ...........
Rinse Hold optionSer. No. .........P0042
nThe drain filter is clogged
Customer Care
nThe drain hose is kinked
nThe drainage system pipes are blockedFor general enquiries concerning your Tricity Bendix
appliance or for further information on Tricity Bendix
nThe drain hose extension is incorrect
products, please contact our Customer Care Department
nThe wash load is unbalanced: redistribute the clothesby letter or telephone as follows:
inside the drum to allow the machine to spin
Customer Care Department
The machine leaks or overflows
Tricity Bendix
nToo much detergent
PO BOX 47
nUnsuitable detergent
Newbury
nThe inlet hose is loose
Berkshire
nThe detergent dispenser drawer or recess is clogged
RG14 5XL
nThe end of the drain hose is not securely positioned
Tel 01635 525 542
nThe drainage system pipes are blocked
The machine vibrates or is noisy
nThe internal packing has not been removed
nThe machine is not level
nThe machine is in contact with the wall or furniture
nThe washing load is badly distributed
nThe machine is overloaded
The door does not open
nThe safety device has locked it
nWater in the tub: the door cannot be opened if water
is present in the tub
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ACEC
